FAQ

What is an on-demand warehouse marketplace platform?

The Afrigility on-demand warehouse marketplace platform is an online platform that connects businesses that need storage space with people who have excess warehouse space.

How does the platform work?

Businesses can search and find available warehouse space, compare prices and amenities, and rent it on a short-term basis through the Afrigility platform. The platform handles the transaction, payment and communication between the parties.

Is the platform safe for storing my goods?

All Afrigility warehouses have been vetted to ensure security and safety of goods stored in the warehouse. This includes surveillance cameras, 24/7 access control, and secure storage units.

How much does it cost to use the platform?

The cost to use the Afrigility platform varies depending on the size of the warehouse space rented, the location, and the duration of the rental. Afrigility provides transparent pricing and allows businesses to compare prices and choose the best option for their needs.

What types of goods can be stored in the warehouses?

The platform provides storage solutions for a wide range of goods, including retail inventory, excess stock, equipment, and personal items. However, some restrictions may apply for hazardous or illegal goods.

How do I find available warehouse space on the platform?

The platform provides a search tool that allows businesses to find available warehouse space in their preferred location based on their specific storage requirements such as size, climate control, and access hours.

Can I access my goods stored in the warehouse 24/7?

Access to the stored goods may be limited to specific hours, but this can be confirmed with the warehouse provider prior to booking.

Who is responsible for insuring the goods are stored in the warehouse?

It is the responsibility of the business to obtain insurance for their stored goods. The platform provides information and resources for businesses to obtain insurance coverage.

How do I make a payment on the platform?

Payments for services on the platform can be made using a credit card or other secure payment methods offered by Afrigility.

What happens if I need to cancel my booking?

Cancellation policies may vary depending on the warehouse provider and the length of the rental. The platform provides information on the cancellation policy of each warehouse provider and assists with cancelling the booking if necessary.

 

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